Last Updated: April 02, 2026
Welcome to Stitch Vault! Your privacy is incredibly important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and make purchases from our website.
Information We Collect When you purchase digital downloads (such as rhinestone stencils or embroidery files), sign up for our newsletter, or opt into text alerts, we collect necessary information to process your order and keep you informed. This may include your name, email address, phone number, and payment information. Please note that all payments are processed through secure third-party payment gateways, and we do not directly store your credit card details on our servers.
How We Use Your Information We use the information we collect to:
Fulfill your orders and deliver your digital downloads to your email address.
Communicate with you regarding your purchase, including sending order confirmations and customer support replies.
Send you our email newsletter and SMS/text message notifications regarding your purchases, upcoming sales, and new releases to the site.
Improve our website and product offerings.
Managing Your Preferences We want to make sure you only receive the messages you want. You can opt out of our promotional emails at any time by clicking the “unsubscribe” link at the bottom of our emails. To stop receiving text message notifications, simply reply “STOP” to any text message you receive from us.
Sharing Your Information We will never sell or rent your personal information to third parties. We only share your information with trusted service providers (like our website host, email/SMS marketing platforms, and payment processors) strictly for the purpose of operating our business and fulfilling your orders.
Contact Us If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us at: info@stitchvault.shop